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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kyndra Bussell

Kyndra Bussell

July 23, 2024

5  out of  5
rating by Kyndra Bussell
"By far the best insurance I’ve ever had! Check them out, they’ll do you right."
We responded:
"Thank you so much for leaving such a fantastic review Kyndra! We're thrilled to hear that we have been the best insurance you've ever had. It means a lot to us that you had such a positive experience with our services. We appreciate your recommendation and encourage others to check us out. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider, and we look forward to continuing to serve you!"
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Fredrick

July 11, 2024

5  out of  5
rating by Fredrick
"Parker at the Josh Hemphill State Farm Agency was a true pleasure to work with. He was knowledgeable and extremely professional in addition to providing a big savings over our previous insurer. Thank you!"
We responded:
"Thank you for the positive review! We're glad Parker provided a knowledgeable and professional experience while also saving you money compared to your previous insurer. We appreciate your feedback and look forward to serving you again Fredrick!"
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Oneta Fioravanti

July 8, 2024

5  out of  5
rating by Oneta Fioravanti
"Very friendly, informative and saved me hundreds"
We responded:
"Thank you for leaving us such a positive review Oneta! We're thrilled to hear that our team was friendly, informative, and able to help you save hundreds. Providing excellent service and helping our customers save money is always our goal. We appreciate your feedback and are glad we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our services, and we look forward to serving you again!"
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Brittney Wayman

July 7, 2024

5  out of  5
rating by Brittney Wayman
"They were very helpful, and went over everything thoroughly."
We responded:
"Thank you for taking the time to leave us a positive review Brittney! We're delighted to hear that our team was helpful and went over everything thoroughly with you. Providing excellent service and ensuring our customers have a clear understanding is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!"
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Steven Watkins

June 18, 2024

5  out of  5
rating by Steven Watkins
"Jacob (Jake) was so kind and genuinely interested in helping...as he did his job he listened well and his suggestions showed me he was very knowledgeable about the company and it's mission. Jake made the experience comfortable. His "follow-up" and patience helped me feel secure about choosing this particular location."
We responded:
"Thank you for taking the time to leave such a wonderful review Steven! We are delighted to hear about your positive experience with Jake. We pride ourselves on having knowledgeable and attentive team members who are genuinely interested in helping our customers. It's great to know that Jake was able to make your experience comfortable and provide you with the necessary information to feel secure in your decision. We will make sure to pass along your kind words to Jake and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!"
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Isaac Harris

June 12, 2024

5  out of  5
rating by Isaac Harris
"Jake was great in going over all the details of the quote. We increased parts of our coverage while still saving money. Looking forward to continuing to work with them in the years ahead."
We responded:
"Thank you for taking the time to leave such a positive review Isaac! We are thrilled to hear that Jake provided great service by thoroughly going over all the details of the quote with you. It's fantastic that we were able to increase parts of your coverage while still helping you save money. We value long-term relationships with our customers and are excited to continue working with you in the years ahead. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!"
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Neeta Bug

June 12, 2024

5  out of  5
rating by Neeta Bug
"I finally have insurance. I was asked weekly until I was able to get it taken care of! Thank you so much for being so kind and respectful! I’m happy with the insurance I have now!"
We responded:
"Thank you for sharing your positive experience with us! We understand the importance of having insurance and we are glad that we could assist you in getting it taken care of. We strive to provide excellent customer service and it's wonderful to know that our team was kind and respectful throughout the process. We are thrilled to hear that you are happy with the insurance you now have. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!"
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Amanda DeBoer

June 1, 2024

5  out of  5
rating by Amanda DeBoer
"Excellent insurance company!!"
We responded:
"Thank you so much Amanda! We are always here to help out!"
Profile photo of Valerie Ellis

Valerie Ellis

May 17, 2024

5  out of  5
rating by Valerie Ellis
"Good afternoon Mr. Hemphill, I just wanted to take a moment to tell you what a great job Jake W. did taking care of our insurance needs. Your company is truly fortunate to have him representing you. He is very professional, friendly, knowledgeable, trustworthy and very thorough. He seems very happy and said he loves his job. It shows! I am truly glad we made the switch to State Farm. I told Jake I would like for you to know how impressed I was with him and how he took care of getting us everything we need. Please let him know I emailed you! Thank you! Valerie Ellis"
We responded:
"Thank you for your amazing review! We're thrilled to hear that Jake provided you with exceptional service and took care of all your insurance needs. We truly appreciate your kind words and will make sure to pass along your feedback to Jake. If you need anything else, please don't hesitate to reach out. Thank you for choosing us Valerie!"
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Janet Crawford

May 16, 2024

5  out of  5
rating by Janet Crawford
"Everyone has been so helpful - I switched my surety bond, auto and home insurance to them. A special shout out to Hilary Anderson for walking me through every step of the process."
We responded:
"Thank you for your review Janet! We're glad to hear that everyone has been helpful and that you switched your surety bond, auto, and home insurance to us. A special shout out to Hilary Anderson for guiding you through the process. If you need anything else, please don't hesitate to reach out. Thank you for choosing us!"
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Chase Wakefield

May 7, 2024

5  out of  5
rating by Chase Wakefield
"I recently switched to Josh Hemphill State Farm from another State Farm agent. My last agent was slow to respond and the customer service was only okay. I have been working with Hillary and she has been amazingly responsive on getting quotes and helping with any questions along the way. I would suggest them to anybody due to customer service being top notch."
We responded:
"Thank you for your review! We're glad you switched to Josh Hemphill State Farm and had a positive experience with Hilary. We strive to provide top-notch customer service, and we're thrilled that Hillary was responsive and helpful throughout the process. We appreciate your recommendation. If you need anything else, please don't hesitate to reach out. Thank you for choosing us Chase!"
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Joy smith

April 28, 2024

2  out of  5
rating by Joy smith
"I called on 8th of April to cancel. Then I see it was taken out of my acct on 16th. When I called on 19th Lillana the agent. Said she is understood and would back date it to the 8th. I found out today (the 27th). That she didn't do that either. It was canceled on the 20th according to the letter I received today. I'm a senior on a fixed income. $81.00 A month is a big deal. It wasn't State Farm at fault but the agent I will be calling the owner Josh Hemphil come Monday"
We responded:
"Hey Joy! I looked into this and Liliana did process your cancellation once we realized that eligibility was an issue. I also verified that the refund was processed and sent your way. Let me know if I can assist any further!"
Profile photo of Robin Sellers

Robin Sellers

April 26, 2024

5  out of  5
rating by Robin Sellers
"Brandon Hemphill is a very helpful and an asset to your tean"
We responded:
"Thank you for your positive feedback about Brandon Hemphill! We greatly appreciate your kind words and are delighted to hear that he has been helpful to you. We value his contributions and consider him to be a valuable asset to our team. If there's anything else we can assist you with, please don't hesitate to let us know Robin!"
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Savannah Sanchez

April 26, 2024

5  out of  5
rating by Savannah Sanchez
"100% would recommend Jake from State Farm. If I could give 10 stars I would. •Gentlemen. •Knowledgeable and explains everything in detail. •Trust worthy on quoting. •Reached back out within seconds. •Gave me a great quote! •Funny and kind. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your fantastic review and recommendation of Jake from State Farm! We're thrilled to hear that he provided you with exceptional service. We truly appreciate your kind words about his knowledge, attention to detail, responsiveness, and sense of humor. We'll make sure to pass along your feedback to Jake and the rest of our team. If there's anything else we can assist you with, please don't hesitate to reach out Savannah!"
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Darrell Walton

April 22, 2024

5  out of  5
rating by Darrell Walton
"Very nice and knowledgeable people"
We responded:
"Thank you so much Darrell! Give us a call if there's anything we can do to help you out! We are here to make sure you have the right coverages and are always protected!"
Profile photo of CJ Moore

CJ Moore

April 22, 2024

5  out of  5
rating by CJ Moore
"After moving our many State Farm policies to Josh Hemphill’s Agency, he sat down with us to go over them all. He sent in corrections that had already been requested of our last agent, and advised us on other concerns that were not being addressed. Also, prior to our meeting, I had the pleasure of speaking with a couple of his staff who were both very helpful. We decided to go with the Hemphill Agency because of the full, knowledgeable staff, and that Josh is also available, and involved."
We responded:
"Thank you for your positive review CJ! We appreciate your kind words about Josh and his staff's helpfulness, knowledge, and availability. We'll pass along your feedback. If you need any further assistance, please let us know. We value your business and look forward to serving you in the future."
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Jim Hill

April 5, 2024

5  out of  5
rating by Jim Hill
"Great folks, Great pricing. Very professional"
We responded:
"Thank you for your kind words and positive review Jim! We take pride in delivering great service, competitive pricing, and maintaining a professional atmosphere. We're glad to hear that you had a positive experience with us. If you have any other feedback or need assistance in the future, please feel free to let us know. We appreciate your support!"
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christa roach

March 30, 2024

5  out of  5
rating by christa roach
"Justin helped us lower payments with extra additives for less than the original quote."
We responded:
"Thank you for sharing your positive experience with Justin! It's great to hear that he was able to help you lower your payments and provide additional benefits beyond the original quote. We appreciate your feedback and we'll make sure to pass it along to Justin and the rest of the team. If you have any other questions or need further assistance, feel free to let us know. Thanks again Christa!"
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Nathaniel barin

March 30, 2024

5  out of  5
rating by Nathaniel barin
"State Farm is the best insurance I’ve used in a long time. Been a happy customer for multiple years now."
We responded:
"Thank you for taking the time to leave such a positive review for State Farm Nathaniel! We're thrilled to hear that you have been a happy customer for multiple years. Your satisfaction is important to us, and we're glad to know that we have been able to provide you with excellent insurance service. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for your kind words!"
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Kristen Williams

March 30, 2024

5  out of  5
rating by Kristen Williams
"Great service! Very reasonable!"
We responded:
"Thank you for sharing your feedback and positive experience with our service Kristen! We're glad to hear that you found our service to be great and reasonably priced. Providing excellent service at a reasonable cost is something we strive for, and we're thrilled to know that we met your expectations. If you have any further questions or need assistance in the future, please feel free to let us know. We appreciate your support!"
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Mikayla Martin

March 30, 2024

5  out of  5
rating by Mikayla Martin
"Great insurance company!"
We responded:
"Thank you so much Mikayla! We appreciate you and the positive feedback!"
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Madonna

March 28, 2024

5  out of  5
rating by Madonna
"Always friendly fast service and they find the best deals for you without breaking your budget. the company that cares!"
We responded:
"We like to make sure we help you figure out what insurance coverage you need while not taking up your whole day! We are so glad we could help you out!"
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Christine Lincks

March 28, 2024

5  out of  5
rating by Christine Lincks
"This team especially Lily has been so helpful, easy to work with and has made moving across the country a pleasure. They have been amazing to work with and communication is top notch. I highly recommend this team. Thank you letting me check off my list with ease knowing, like a good neighbor, State Farm is there."
We responded:
"Thank you for your positive review Christine! We're thrilled to hear that our team has made your cross-country move a pleasure. We appreciate your recommendation and your kind words about our communication. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you for choosing us!"
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Megan Richmond

March 28, 2024

5  out of  5
rating by Megan Richmond
"Hilary is amazing. She has answered my many questions regarding different policies over the past couple months but never pressured me into going one way or the other. My husband and I are saving a lot going through State Farm and the customer service we have received makes it even better. Great team."
We responded:
"Thank you for the great review Megan! We're glad Hilary has been amazing in answering your questions without pressuring you. We appreciate your kind words about our customer service and the savings you've experienced. If you need any further assistance, please let us know. Thank you!"
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Nate M

March 27, 2024

5  out of  5
rating by Nate M
"10/10 experience. Liliana was super helpful and the policy she helped me set up is better in every way than my old provider. Couldn’t ask for better service."
We responded:
"Thank you for the excellent review Nate! We're thrilled to hear that Liliana provided you with helpful service and that the policy she helped you set up is better than your previous provider. We appreciate your kind words and are here to assist you with anything else you may need. Thank you for choosing us!"