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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tracy Branner

January 15, 2026

5  out of  5
rating by Tracy Branner
"Great service and support whenever things and life happens! Better than jake from State Farm !! Honestly, Josh and Kelb are great people! Go switch insurance today!"
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Jenay Farrell

January 6, 2026

5  out of  5
rating by Jenay Farrell
"Brad was AMAZING! He was knowledgeable, kind and help get our business insurance quickly!"
We responded:
"Thank you so much for your wonderful feedback Jenay! We're delighted to hear that Brad provided knowledgeable and kind assistance to get your business insurance quickly. We appreciate your support and are here to help anytime!"
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Sabrina Balogh

January 5, 2026

5  out of  5
rating by Sabrina Balogh
"It was great working with State Farm! I had just changed my coverage from another insurance company a couple weeks before. They made me feel like I had been with them for a long time. They were very professional and answered all my questions along the way! A +++"
We responded:
"Thank you for sharing your positive experience Sabrina! We're thrilled to hear that State Farm made you feel right at home and provided professional, attentive service throughout your coverage change. Your A+++ rating means a lot to us. We're always here to help with any future insurance needs!"
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Timothy Milligan

December 26, 2025

5  out of  5
rating by Timothy Milligan
"Great service, the claim went quick and easy."
We responded:
"Thank you for your feedback Tim! We're glad to hear that your claim process was quick and easy. Providing great service is our priority, and we're here to help whenever you need us!"
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Tammy Sharp

December 19, 2025

5  out of  5
rating by Tammy Sharp
"They took care of me like I was their only client! Each step of the process was literally seamless and then they called me to make sure everything was excellent! And it was!!"
We responded:
"Thank you so much, Tammy! We're thrilled to hear that you felt like our only client and that the entire process was seamless. Your satisfaction means the world to us, and we're always here to ensure everything continues to go excellently for you!"
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Dee Anderson

December 19, 2025

1  out of  5
rating by Dee Anderson
"Great …. If you never get in an accident even if you are deemed not at fault. Total loss agent couldn’t answer my questions and left me more confused than I started. Now it’s taking for ever to even get a responses to my lawyer. Will be dropping asap!! Just adding I gave this company an estimate that falls in the threshold to have my vehicle repaired to have them come back and say it’s too close…. after making me wait an additional month just to hear back. Even tho they would literally save money by just making the repairs… this company does not care about their customers! Trying to wrap my head around why they want to total my car so bad! Do what’s right so we can go our separate ways already!!"
We responded:
"Thanks for reaching out Dee! I tried to connect yesterday to discuss your concerns in reference to connecting with State Farm Corporate Claim's Team as this isn't our local office. Is there a good time to help make that connection this week? Thanks! "
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Jackie Moon

December 11, 2025

5  out of  5
rating by Jackie Moon
"Had a windshield crack on me, was expecting hassle and a process to get replaced or repaired but with state farm and josh hemphill, the process was stress free had an appointment scheduled and taken care of immediately, i am so grateful i had them didnt want me wife driving around in a dangerous situation, so thank you and highly recommend"
We responded:
"Thank you for sharing your experience, Jackie! We're glad to hear that the windshield repair process was stress-free and handled promptly. Your safety is our priority, and we appreciate your recommendation. If you ever need assistance in the future, we're here to help!"
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Dominick Griesi

November 19, 2025

5  out of  5
rating by Dominick Griesi
"I called and had an immediate response. Lilinana was wonderful, and not only did I get more coverage than with my previous company; but she saved me $40.00 a month."
We responded:
"Thank you for sharing your experience Dominick! We're thrilled to hear that Liliana provided you with prompt, wonderful service and helped you get better coverage while saving you $40 a month. We appreciate your trust and look forward to continuing to support you!"
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Jovita Jackson

November 17, 2025

5  out of  5
rating by Jovita Jackson
"I am very satisfied with the service I received. The service was fast and efficient. And the attendant was very friendly. His demeanor made the whole experience very pleasant as opposed to being a nightmare."
We responded:
"Thank you for your wonderful feedback Jovita! We're delighted to hear that our fast and efficient service, along with our friendly attendant, made your experience pleasant. We truly appreciate your kind words and look forward to serving you again!"
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Kimberly Sanderson

November 14, 2025

5  out of  5
rating by Kimberly Sanderson
"Josh and his team have always been very helpful!"
We responded:
"Thank you so much for the positive feedback Kimberly! Our team appreciates you!"
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Maddie Johnson

November 7, 2025

5  out of  5
rating by Maddie Johnson
"Liliana was so helpful and kind to me when wanting to switch over car insurance. She gave me all of my options and guided me with what I needed for my family and I. Thank you so much, I’m glad I made the switch!!"
We responded:
"I'm glad you had the opportunity to work with Liliana, Maddie! She does a great job breaking down options and finding savings for your family. We appreciate your business! "
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Libbie Landers

October 9, 2025

5  out of  5
rating by Libbie Landers
"Pleasure to meet new insurance agent after ??years with prior State Farm agent. Looking forward to as many years with Josh. Thanks."
We responded:
"Thank you for your kind words Libbie! We're happy to hear that your experience with us has been positive, and we look forward to serving you for many years to come. Welcome to our team!"
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Dan Wilson

October 9, 2025

4  out of  5
rating by Dan Wilson
"I recently had a phone call with Abi to discuss my coverage. She was very easy to understand and deal with. She did a great job."
We responded:
"Thank you for your feedback Dan! We're glad to hear Abi made your coverage discussion easy and clear. We appreciate you choosing our office!"
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Mike kuffner

October 2, 2025

5  out of  5
rating by Mike kuffner
"State Farm rocks"
We responded:
"Thank you for your awesome review Mike! We're glad to hear that you think State Farm rocks. We appreciate your support!"
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Josee Munyaruganda

September 23, 2025

5  out of  5
rating by Josee Munyaruganda
"Recently, I had a fruitful discussion with Josh in his office on how I should reinvest my partial of my life insurance. Anytime I call or need their help , they always ready for help and answer my calls. I like state farm and the team, we work as a team and partner . Thank you !"
We responded:
"Thank you for your wonderful feedback Josee! We're glad to hear that the team have been helpful and responsive, and that you feel like part of a true partnership. We appreciate your trust in State Farm and look forward to continuing to work together. Thank you!"
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TilledLeaf

September 16, 2025

5  out of  5
rating by TilledLeaf
"Liliana Lopez at State Farm delivered exceptional service. I was stuck dealing with another insurer and a maze of questions—rental car coverage, where to take the vehicle, and who to speak with. Liliana stayed on the line, clarified every step in plain language, coordinated the next actions, and made sure the issue was fully resolved before we hung up. Courteous, knowledgeable, and proactive—the kind of professionalism that turns a stressful situation into a straightforward plan. Highly recommend."
We responded:
"Thank you for sharing your experience! We're so glad Liliana could provide exceptional service and guide you through a challenging situation with clarity and care. Your recommendation means a lot to us, and we'll be sure to pass along your kind words to Liliana. We're here whenever you need us!"
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Carrie Phipps

August 29, 2025

5  out of  5
rating by Carrie Phipps
"Great Team!! Truly thankful for the Hemphill State Farm team. Friendly, dependable, knowledgeable. The follow up customer service is fantastic. They are quick to get back with answers to any questions and made changing insurance companies a breeze. They really really took the time to help us make it through our recent car accident (not our fault and these things are so frustrating and sometimes upsetting). So glad we have their whole team to help!"
We responded:
"Thank you so much for your wonderful review Carrie! We're truly grateful for your kind words and are glad our team could provide the friendly, dependable, and knowledgeable support you needed—especially during such a challenging time. It's our priority to make the insurance process as smooth and stress-free as possible, and we're happy we could be there for you every step of the way. We're so glad to have you as part of our community!"
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Chris Moore

August 8, 2025

5  out of  5
rating by Chris Moore
"It was a great experience dealing with hemphill insurance! I would recommend them to anyone"
We responded:
"Thank you for your wonderful feedback Chris! We're delighted to hear you had a great experience with Hemphill Insurance and truly appreciate your recommendation. We're here anytime you need us!"
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B.J. Cooper

August 4, 2025

5  out of  5
rating by B.J. Cooper
"They were very helpful and actually decreaed my monthly payment when i traded cars."
We responded:
"Thank you for sharing your experience! We're thrilled to hear that we could help lower your monthly payment when you traded cars. Providing helpful and personalized service is our priority, and we're glad it made a difference for you. If you need anything else, we're here to assist!"
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Ed Lindler

August 3, 2025

5  out of  5
rating by Ed Lindler
"This was our initial meeting with Josh after being transferred to his agency from that of a retiring agent. Josh was very pleasant, helpful, & professional. Josh reviewed the various State Farm products we have & provided advice & suggestions to improve our coverage & protection & addressed our concerns satisfactorily. We are looking forward to doing business with Josh & his staff in the years to come."
We responded:
"Thank you for sharing your positive experience with our agency Ed! We're delighted to hear that our team was able to provide thorough, professional service and helpful advice to enhance your coverage. We truly appreciate your trust and look forward to serving you and your family for many years ahead. Please don't hesitate to reach out if you have any questions or need assistance!"
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Kevo Presley

August 1, 2025

5  out of  5
rating by Kevo Presley
"They are great people all of them are very knowledgeable, friendly, diligent and do a great job getting you the best price possible. I would highly recommend this agency to anyone looking for a great insurance company with great people."
We responded:
"Thank you so much for your wonderful recommendation! We're thrilled to hear that our team provided knowledgeable, friendly, and diligent service while helping you find the best price. Your kind words mean a lot to us, and we look forward to continuing to serve you and anyone you refer in the future!"
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Amie Abram

July 31, 2025

5  out of  5
rating by Amie Abram
"Josh is our SF agent and has been since 2019. As we settled into the community not only has he been great to work with personally - he & his team are very active in the community. Like a good neighbor “Josh & his team are there” couldn’t be more true. From community events to school events they step up and invest in what makes a community great- it’s volunteers. Thanks Josh and team for making your career MORE than insurance."
We responded:
"Thank you so much for your wonderful review Amie! I’m truly grateful for your kind words. Being your agent since 2019 has been a rewarding experience, and I love being involved in the community alongside my team. We believe in giving back and supporting the events that make our community special. It means a lot to me that you see our efforts as more than just insurance. If you ever need anything, please don’t hesitate to reach out!"
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Darrell Walton

July 14, 2025

5  out of  5
rating by Darrell Walton
"Very nice and knowledgeable people very good on there rates"
We responded:
"Thank you so much Darrell! Give us a call if there's anything we can do to help you out! We are here to make sure you have the right coverages and are always protected!"
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Jordan Garzoni

June 10, 2025

5  out of  5
rating by Jordan Garzoni
"I’ve had State Farm for almost 4 years now and it was been the best experience! I cannot get over how personable and caring everyone is in the office and is eager to help me with anything I may need! Justin (Dutch) has been THE BEST! From helping me deal with my apartment issues to helping me also deal with my first ever ticket, he always answered when I would call him freaking out and not knowing what to do lol. This has been the absolute best experience and I always tell everyone I know to get State Farm! I cannot stress this enough, the best people to have insurance with!"
We responded:
"Thank you for your heartfelt review Jordan! We’re so glad to hear that your experience with State Farm has been exceptional over the past four years. It’s wonderful to know that Justin (Dutch) has been there for you during those stressful moments and has provided the support you needed. Your kind words about our team being personable and caring truly mean a lot to us. We appreciate your recommendation and are always here to help with anything you may need."
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Joann Alarcon

June 9, 2025

5  out of  5
rating by Joann Alarcon
"Had a great renewal experience with Liliana. She offered me so many options for my auto plus home insurance."
We responded:
"Thank you for your positive feedback Joann! We're thrilled to hear that Liliana provided you with a great renewal experience and offered you a variety of options for your auto and home insurance. Our team strives to find the best solutions for our clients, and it’s wonderful to know that we succeeded in your case. If you have any more questions or need further assistance, feel free to reach out!"