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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deon Hill

November 9, 2024

5  out of  5
rating by Deon Hill
"They really made my day by setting me up with car insurance thank you!!!!!!!!!"
We responded:
"Thank you so much for your enthusiastic review! We're thrilled to hear that we could make your day by helping you set up your car insurance. Your satisfaction means a lot to us! If you have any questions or need further assistance in the future, don’t hesitate to reach out. Enjoy your day!"
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Cameron Sander

November 8, 2024

5  out of  5
rating by Cameron Sander
"Lots of friendly faces, and all very helpful people Helped me quickly and accurately"
We responded:
"Thank you for your kind words! We're so glad to hear that you had a positive experience with our team and found everyone to be friendly and helpful. Our goal is to provide quick and accurate service, and it's great to know we met that mark for you. If you need anything else in the future, please don’t hesitate to reach out. We’re here to help!"
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Brian Giovanniello

October 21, 2024

5  out of  5
rating by Brian Giovanniello
"Worked with Liliana on a Home and Auto policy for my father. The rates were really good. Liliana was very professional and personable. Can’t recommend this State Farm office enough."
We responded:
"Thank you so much for your wonderful review! We’re delighted to hear that Liliana was able to assist you with your father’s Home and Auto policy and that you found our rates to be competitive. Liliana truly embodies our commitment to professionalism and personal service. We appreciate your recommendation and look forward to helping you and your family with any future insurance needs!"
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Lars Hondorf

October 10, 2024

5  out of  5
rating by Lars Hondorf
"Was a great experience. After my previous agent retired, met with Liliana Lopez out of their Powell Office. Did a thorough review of all my insurance, making sure that it fit my needs. Additionally went above and beyond to make sure that my homeowners insurance reflected updated value of home for replacement costs if anything was to happen (in addition to the updating at yearly renewal). Thanks for everything,"
We responded:
"Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Liliana Lopez at our Powell office. It's wonderful to know that she took the time to thoroughly review your insurance needs and ensure your homeowners insurance is up to date. We appreciate your trust in us and look forward to continuing to serve you in the future. If you have any more questions or need assistance, feel free to reach out!"
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Gene Vuyovich

September 19, 2024

5  out of  5
rating by Gene Vuyovich
"Justin goes above expectations, he is friendly and knowledgeable. Gives us the right information to make a well informed decision."
We responded:
"Thank you for taking the time to leave us a review Gene! We're thrilled to hear that you found our service to be above expectations. It's great to know that you found Justin to be friendly and knowledgeable, and that he provided you with the right information to make a well-informed decision. We appreciate your feedback and look forward to continuing to provide you with excellent service in the future."
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Debbie Deal

September 19, 2024

5  out of  5
rating by Debbie Deal
"Thank you. My rate dropped. Got better coverage. My deductible dropped. Got additional coverage and did I say My Rate Dropped. Love it!!!"
We responded:
"Thank you for your wonderful review Debbie! We're delighted to hear that your rate dropped and that you were able to secure better coverage with a lower deductible. It's fantastic to know that you're satisfied with the additional coverage you received. We're thrilled that we could meet your expectations and help you save money. We appreciate your feedback and are grateful for your support. If you have any more questions or need further assistance in the future, please don't hesitate to reach out to us."
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Kyndra Bussell

July 23, 2024

5  out of  5
rating by Kyndra Bussell
"By far the best insurance I’ve ever had! Check them out, they’ll do you right."
We responded:
"Thank you so much for leaving such a fantastic review Kyndra! We're thrilled to hear that we have been the best insurance you've ever had. It means a lot to us that you had such a positive experience with our services. We appreciate your recommendation and encourage others to check us out. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing us as your insurance provider, and we look forward to continuing to serve you!"
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Fredrick

July 11, 2024

5  out of  5
rating by Fredrick
"Parker at the Josh Hemphill State Farm Agency was a true pleasure to work with. He was knowledgeable and extremely professional in addition to providing a big savings over our previous insurer. Thank you!"
We responded:
"Thank you for the positive review! We're glad Parker provided a knowledgeable and professional experience while also saving you money compared to your previous insurer. We appreciate your feedback and look forward to serving you again Fredrick!"
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Oneta Fioravanti

July 8, 2024

5  out of  5
rating by Oneta Fioravanti
"Very friendly, informative and saved me hundreds"
We responded:
"Thank you for leaving us such a positive review Oneta! We're thrilled to hear that our team was friendly, informative, and able to help you save hundreds. Providing excellent service and helping our customers save money is always our goal. We appreciate your feedback and are glad we could assist you. If you have any further questions or need assistance in the future, please don't hesitate to reach out. Thank you for choosing our services, and we look forward to serving you again!"
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Brittney Wayman

July 7, 2024

5  out of  5
rating by Brittney Wayman
"They were very helpful, and went over everything thoroughly."
We responded:
"Thank you for taking the time to leave us a positive review Brittney! We're delighted to hear that our team was helpful and went over everything thoroughly with you. Providing excellent service and ensuring our customers have a clear understanding is our top priority. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your feedback and look forward to serving you again!"
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Steven Watkins

June 18, 2024

5  out of  5
rating by Steven Watkins
"Jacob (Jake) was so kind and genuinely interested in helping...as he did his job he listened well and his suggestions showed me he was very knowledgeable about the company and it's mission. Jake made the experience comfortable. His "follow-up" and patience helped me feel secure about choosing this particular location."
We responded:
"Thank you for taking the time to leave such a wonderful review Steven! We are delighted to hear about your positive experience with Jake. We pride ourselves on having knowledgeable and attentive team members who are genuinely interested in helping our customers. It's great to know that Jake was able to make your experience comfortable and provide you with the necessary information to feel secure in your decision. We will make sure to pass along your kind words to Jake and the rest of our team. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!"
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Isaac Harris

June 12, 2024

5  out of  5
rating by Isaac Harris
"Jake was great in going over all the details of the quote. We increased parts of our coverage while still saving money. Looking forward to continuing to work with them in the years ahead."
We responded:
"Thank you for taking the time to leave such a positive review Isaac! We are thrilled to hear that Jake provided great service by thoroughly going over all the details of the quote with you. It's fantastic that we were able to increase parts of your coverage while still helping you save money. We value long-term relationships with our customers and are excited to continue working with you in the years ahead. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!"
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Neeta Bug

June 12, 2024

5  out of  5
rating by Neeta Bug
"I finally have insurance. I was asked weekly until I was able to get it taken care of! Thank you so much for being so kind and respectful! I’m happy with the insurance I have now!"
We responded:
"Thank you for sharing your positive experience with us! We understand the importance of having insurance and we are glad that we could assist you in getting it taken care of. We strive to provide excellent customer service and it's wonderful to know that our team was kind and respectful throughout the process. We are thrilled to hear that you are happy with the insurance you now have. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again!"
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Amanda DeBoer

June 1, 2024

5  out of  5
rating by Amanda DeBoer
"Excellent insurance company!!"
We responded:
"Thank you so much Amanda! We are always here to help out!"
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Valerie Ellis

May 17, 2024

5  out of  5
rating by Valerie Ellis
"Good afternoon Mr. Hemphill, I just wanted to take a moment to tell you what a great job Jake W. did taking care of our insurance needs. Your company is truly fortunate to have him representing you. He is very professional, friendly, knowledgeable, trustworthy and very thorough. He seems very happy and said he loves his job. It shows! I am truly glad we made the switch to State Farm. I told Jake I would like for you to know how impressed I was with him and how he took care of getting us everything we need. Please let him know I emailed you! Thank you! Valerie Ellis"
We responded:
"Thank you for your amazing review! We're thrilled to hear that Jake provided you with exceptional service and took care of all your insurance needs. We truly appreciate your kind words and will make sure to pass along your feedback to Jake. If you need anything else, please don't hesitate to reach out. Thank you for choosing us Valerie!"
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Janet Crawford

May 16, 2024

5  out of  5
rating by Janet Crawford
"Everyone has been so helpful - I switched my surety bond, auto and home insurance to them. A special shout out to Hilary Anderson for walking me through every step of the process."
We responded:
"Thank you for your review Janet! We're glad to hear that everyone has been helpful and that you switched your surety bond, auto, and home insurance to us. A special shout out to Hilary Anderson for guiding you through the process. If you need anything else, please don't hesitate to reach out. Thank you for choosing us!"
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Chase Wakefield

May 7, 2024

5  out of  5
rating by Chase Wakefield
"I recently switched to Josh Hemphill State Farm from another State Farm agent. My last agent was slow to respond and the customer service was only okay. I have been working with Hillary and she has been amazingly responsive on getting quotes and helping with any questions along the way. I would suggest them to anybody due to customer service being top notch."
We responded:
"Thank you for your review! We're glad you switched to Josh Hemphill State Farm and had a positive experience with Hilary. We strive to provide top-notch customer service, and we're thrilled that Hillary was responsive and helpful throughout the process. We appreciate your recommendation. If you need anything else, please don't hesitate to reach out. Thank you for choosing us Chase!"
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Joy smith

April 28, 2024

2  out of  5
rating by Joy smith
"I called on 8th of April to cancel. Then I see it was taken out of my acct on 16th. When I called on 19th Lillana the agent. Said she is understood and would back date it to the 8th. I found out today (the 27th). That she didn't do that either. It was canceled on the 20th according to the letter I received today. I'm a senior on a fixed income. $81.00 A month is a big deal. It wasn't State Farm at fault but the agent I will be calling the owner Josh Hemphil come Monday"
We responded:
"Hey Joy! I looked into this and Liliana did process your cancellation once we realized that eligibility was an issue. I also verified that the refund was processed and sent your way. Let me know if I can assist any further!"
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Robin Sellers

April 26, 2024

5  out of  5
rating by Robin Sellers
"Brandon Hemphill is a very helpful and an asset to your tean"
We responded:
"Thank you for your positive feedback about Brandon Hemphill! We greatly appreciate your kind words and are delighted to hear that he has been helpful to you. We value his contributions and consider him to be a valuable asset to our team. If there's anything else we can assist you with, please don't hesitate to let us know Robin!"
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Savannah Sanchez

April 26, 2024

5  out of  5
rating by Savannah Sanchez
"100% would recommend Jake from State Farm. If I could give 10 stars I would. •Gentlemen. •Knowledgeable and explains everything in detail. •Trust worthy on quoting. •Reached back out within seconds. •Gave me a great quote! •Funny and kind. ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you for your fantastic review and recommendation of Jake from State Farm! We're thrilled to hear that he provided you with exceptional service. We truly appreciate your kind words about his knowledge, attention to detail, responsiveness, and sense of humor. We'll make sure to pass along your feedback to Jake and the rest of our team. If there's anything else we can assist you with, please don't hesitate to reach out Savannah!"
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Darrell Walton

April 22, 2024

5  out of  5
rating by Darrell Walton
"Very nice and knowledgeable people"
We responded:
"Thank you so much Darrell! Give us a call if there's anything we can do to help you out! We are here to make sure you have the right coverages and are always protected!"
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CJ Moore

April 22, 2024

5  out of  5
rating by CJ Moore
"After moving our many State Farm policies to Josh Hemphill’s Agency, he sat down with us to go over them all. He sent in corrections that had already been requested of our last agent, and advised us on other concerns that were not being addressed. Also, prior to our meeting, I had the pleasure of speaking with a couple of his staff who were both very helpful. We decided to go with the Hemphill Agency because of the full, knowledgeable staff, and that Josh is also available, and involved."
We responded:
"Thank you for your positive review CJ! We appreciate your kind words about Josh and his staff's helpfulness, knowledge, and availability. We'll pass along your feedback. If you need any further assistance, please let us know. We value your business and look forward to serving you in the future."
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Jim Hill

April 5, 2024

5  out of  5
rating by Jim Hill
"Great folks, Great pricing. Very professional"
We responded:
"Thank you for your kind words and positive review Jim! We take pride in delivering great service, competitive pricing, and maintaining a professional atmosphere. We're glad to hear that you had a positive experience with us. If you have any other feedback or need assistance in the future, please feel free to let us know. We appreciate your support!"
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christa roach

March 30, 2024

5  out of  5
rating by christa roach
"Justin helped us lower payments with extra additives for less than the original quote."
We responded:
"Thank you for sharing your positive experience with Justin! It's great to hear that he was able to help you lower your payments and provide additional benefits beyond the original quote. We appreciate your feedback and we'll make sure to pass it along to Justin and the rest of the team. If you have any other questions or need further assistance, feel free to let us know. Thanks again Christa!"
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Nathaniel barin

March 30, 2024

5  out of  5
rating by Nathaniel barin
"State Farm is the best insurance I’ve used in a long time. Been a happy customer for multiple years now."
We responded:
"Thank you for taking the time to leave such a positive review for State Farm Nathaniel! We're thrilled to hear that you have been a happy customer for multiple years. Your satisfaction is important to us, and we're glad to know that we have been able to provide you with excellent insurance service. If there's anything else we can assist you with, please don't hesitate to reach out. Thank you again for your kind words!"